Teak's technology, refund solutions, and fully managed services give your consumers the confidence to buy, with flexible options if plans get interrupted, while helping you build revenue and lasting loyalty.
Whatever your industry, plans get derailed by injuries, weather, illness, life. Backed by millions of refund requests, we build around what matters for yours.
From Filed Insurance to Refund as a Service™, Teak builds the most comprehensive program around your business, and supports it end to end.
Our data science models refine pricing, design, and messaging to drive results from day one, and performance keeps building the longer a program runs.
Smart automation and human oversight speed every refund. 100% of valid requests are paid, on average within 12 hours of receiving documentation.
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From the moment of purchase to the moment plans change, Teak is fully managed behind the scenes — turning every booking into more revenue, more loyalty, and zero new lift on your operations and team.
Teak embeds refund protection directly into your checkout — a clear, optional add-on that fits naturally inside your existing purchase flow. Consumers see exactly what they're getting: clear terms and benefits, and a team of real people behind every request. Confidence at the moment it matters most.
Consumers submit their refund request directly through Teak's simple, self-service flow. No support ticket to your team required. We manage very step: documentation, assessment, and reimbursement or refund. 100% of valid claims paid, every time.
Every protected booking creates new ancillary revenue, at zero operating cost to your business. For one partner, that's translated into $10M+ a year in ancillary revenue and a 99% drop in chargebacks. That's Teak at scale.
*Refund eligibility is outlined in the terms shared at checkout.
From the floor seats to the finish line to the reception desk — Teak partners with leading brands across the experience economy to turn every booking into a better moment, and a better margin.
01 / Live Events & EntertainmentFor every fan in the building — and every fan who can't make it. Flexible, fully-managed refunds that protect the experience and the revenue.
02 / Amusement & AttractionsWhen weather or situations change, guests get a fast, straightforward refund and a reason to rebook.
03 / Participation & EnduranceWhen injury or weather changes everything, participants get a fast, hassle-free refund — and a reason to come back next year.
White-labeled as your branded program. Teak designs, runs, and optimizes it around your business. You own the experience and build more revenue.
Explore RaaS™ →TURNKEY SOLUTIONSA.M. Best-rated carriers stand behind every policy, and Teak manages the program end-to-end with no regulatory or operational lift on your team.
Explore Filed Insurance →Some programs are bought with signing bonuses, then paid for in rejected refunds. Others aren't regulated at all, so when consumers don't get paid, that liability lands on you.
Enterprise-technology. Real-time risk decisioning. Ready to work with AI agents. Built with full redundancy, so you're always on, all backed by lightweight APIs. It's how Teak's integrations ship in weeks, not quarters.
Explore the Platform →Every experience is priced for what it actually needs, then tested across placement, copy, and design. 18–32% attach lift, no cart abandonment.
Today, Teak supports MCP, allowing AI agents to interact directly with Teak's refund protection and insurance APIs.
A global distribution platform, built on lightweight, developer-friendly APIs designed for fast, seamless integration. View the API docs →
Multi-region, always on, with full failover. No duplicate quotes and Fail-open by design.
Teak builds revenue and resilience into every booking — without adding lift, infrastructure, or operational risk to your team.
Refund as a Service™ at checkout creates revenue that didn't exist before, without new headcount or infrastructure. Just more value, and more conversions, from your bookings.
Weather risk and travel uncertainty are the most common reasons guests delay advance purchases. Refund for Any Reason — full refund, no documentation. Protection turns hesitation into revenue.
A clear path to resolution means guests resolve through Teak before they ever dispute a charge. Clean books, protected margins, fewer operational headaches.
A fast, fair resolution doesn't just leave guests satisfied — it brings them back. Loyalty built into the product itself.
We thought we were adding a refund program. Three years in, it's one of our strongest revenue channels — and our consumers love the experience.
Most partners go live in two sprints and generate revenue from day one. Let's talk and model the best opportunity for your business.